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Was it ever OK to go camera off?

I’m consistently asked this question: how do we communicate most effectively as we transition to working across different onsite and remote workplaces and spaces? Many of the default communication norms adopted during the crisis-driven shift to remote work no longer serve us. They need to be reviewed and, possibly, revised. Thank you to ROY MAURER for […]

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Busting The Six Myths Of Flexible And Remote Work Keeping Us Stuck

Recently, Jessica Davies, the Managing Editor of the Future of Work for Digiday, asked me to debunk the top myths about flexible and remote work that were keeping people stuck as Davies explains, “…in the stampede to figure out the right hybrid models, misunderstandings that can lead to further headaches.” The article “Myth buster: Hybrid working models’ […]

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Flexible and Remote Work One Year Later—Surprises and Next Steps

On February 28th, one year ago, HBR published my commentary, “What’s Your Company’s Emergency Remote Work Plan.”  On March 11th, the World Health Organization declared the coronavirus a global pandemic. In less than two weeks, we went from contingency planning to shutdown. This milestone caused me to reflect not only on COVID-19’s catastrophic human and economic toll […]

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Open Office Spaces May Be “the Worst,” Now What?

Thank you CBS Sunday Morning’s Faith Salie for your commentary, “An Open Secret: Open Office Plans Are the Worst.” The segment was important because it reported the results of a Harvard Business School study that, because it was released over the summer, didn’t get as much coverage as it should have given what it found–open office workspaces (as currently implemented) don’t achieve the […]

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Fix Top Open-Office Productivity Drains

  I think it’s important to note when you see a trend. At this moment, every corporate client we’re working with has at least one group transitioning from high-walled private cubicles and closed-door offices to open, collaborative work configurations. While the business case for this open office shift is well-defined—increased employee density equals lower overhead […]

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NEW RESEARCH: Reveals Major Telework Myths and Growing Open Office Struggle

As we approach Telework Week 2014 (March 3-7), new national research from the Flex+Strategy Group / Work+Life Fit, Inc. shatters common myths about who is working where and reveals new realities along with new struggles about how full-time employees get their work done. Key findings from the research, which looks both at telework and the growing open office trend, are outlined in the press release below. […]

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Open Office Spaces and Telework: Marriage Made in Heaven, That No One Talks About

What if organizations promote the periodic use of telework as a alternative option when undistracted, attention and quiet is needed to get the job done, well and efficiently? It’s a win-win for both the organizations and its people. The cost-saving/innovation benefits of the open office space are coupled with the productivity boost of periodic, strategic, targeted telework. If done correctly, it can be a marriage made in heaven. […]

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Fast Company: Quarterly Earnings Kill People-Based Innovation…

Do a quick search in The New York Times and The Wall Street Journal and you will find numerous articles by very smart people pronouncing that only “innovation” will lead to an economic recovery. Yet, it’s ironic to read these articles at the same time that Hewitt releases its most recent quarterly global employee engagement […]

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How Employers Can Love (or Stop Hating) Maternity Leaves

Last week, The New York Times included a quote from me in a great article, “Taking a Positive Approach to an Employee’s Maternity Leave.” Because this is an important topic that many employers struggle with, here are a couple of the key points from the article I wanted to highlight and expand upon: Of all […]

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