“WTF: Threat Rigidity” and How to Move Beyond the Resistance to Change
As predicted, there’s been an uptick in calls to return to the office following the expiration of COVID public health emergency declarations in May. Employees respond by feeling threatened that they won’t be able to maintain the positive aspects of how they’ve worked the last three years. On the flip side, leaders continue to double down on mandates and push […]
Directors: How to Engage a Diverse & NextGen Workforce & Workplace with WCD Global Institute
It’s no secret that across all demographics, flexibility is a top driver for employee recruitment, engagement, and retention. In fact, a recent Korn Ferry survey found 72% of workers would choose jobs with a lower salary if those jobs offered flexibility. Following the pandemic’s crisis-driven shift to flexible work, employees know they can be productive and […]
On Point National Public Radio Episode and Re-Thinking a Better Way to Work
Let’s be honest. Work before the pandemic wasn’t exactly awesome. Even then, training, talent development, and technology were just a few workplace challenges. It’s no surprise we’re struggling with those same issues now. So, why are organizations mandating employees return to the office and to a work model that was already flawed?! And what should […]
My NJ Star Ledger Op Ed What’s Next for Work Now that COVID Emergencies Expired
Imagine a future in which leaders, rather than clinging to a model of work that was fast becoming outdated even before 2020, invest in a new era of strategic and intentional high performance flexibility. Yet, with COVID public health emergency declarations expiring last month, it’s clear employers and employees are not on the same page […]
Return to office mandates that force a set number of days are often doomed to fail
I can’t say it enough – return to office mandates that force a set number of days are often doomed to fail. Even so, now that COVID public health emergencies have expired, companies are increasingly doubling down on mandates – and many are accompanied by “or else” threats. Thankfully, the national media notices this trend. […]
“Return-to-office mandates won’t magically improve young employees’ career development”
As questions about hybrid workplaces and how, when, and where we do our best work continue to take center stage moving forward from COVID, one of biggest reasons leaders give for seeking a return to the office – either by mandate or by guessing on a magic number of days – is the need for […]
RTO Mandates are usually accompanied by declarations from executives about the need to be together, but to do what?
The return to office (RTO) mandates keep coming while the most important questions that determine how, when and where we do our best work are not being asked or answered. This time it’s AT&T’s requirement that managers will be in the office three days a week. I shared my thoughts about this with The Washington Post’s […]
Good Community Podcast: Reimagine the Way We Work
Recently, I joined leadership coach and author Marney Andes as a guest on her Community Good podcast. We covered so many topics bookended by two important concepts: First, acknowledge that the traditional work model was already disappearing before the pandemic and how the pandemic accelerated that trend in a really disruptive and chaotic way, and… […]
The Quiet Workplace Guide: Beyond the buzzwords of the day
If you haven’t been following the excellent workplace and future of work coverage from Digiday Media’s WorkLife, I recommend you dive into their recent Quiet Workplace Guide. The series examines why leaders need to look beyond the headlines and buzzwords of the day to the deeper human and organizational challenges beneath them in order to […]
How Board Directors Can Drive Innovation, Flexibility and Performance | Top 150 Remote Work Influencers
The flurry of headlines continues on several workplace fronts: more top-down, and even extreme, RTO mandates (we’re looking at you, Jamie Dimon) and leaders penalizing non-compliant employees as was the case recently with Davis Polk cutting bonuses for managers not coming into the office as ordered. Ready for the good news? As we continue to navigate our way through […]
Clash of Context
Why can’t employers and employees seem to agree on how, when, and where work will get done most effectively going forward? The illustration below tells the story. This conflict is often portrayed as a “power” battle between employer and employee. However, that would require a level of awareness about the position you are choosing to hold in opposition […]
We’re in “a phase of trial and error that comes with staggering stakes.”
This past week a sentence from a terrific article by Emma Goldberg in the New York Times entitled, “Office Mandates. Pickleball. Beer. What Will Make Hybrid Work Stick?” struck me: “Business leaders are in a phase of trial and error that comes with staggering stakes.” Why “staggering stakes”? Whether or not it’s done with intention, organizations are defining how, when, and […]
Alternative Approach to RTO Mandates | Open Office Hours TOMORROW!
Looking forward to my first Open Office Hours in 2023! Join me tomorrow, Friday, 2/24 from, 12 to 12:30 pm EST. Click the blue-button above for the Zoom link. Open Office Hours are an informal opportunity for newsletter subscribers to ask questions, share insights, or just say “hi.” If you are more comfortable sending questions in advance, please forward them […]
HPF 2023 Update — Open Office Hours, Videos and Thought Starters!
Dear Friends, It’s been a month since we launched HPF 2023. The goal is to close the massive gap between the 87% of leaders who say finding the right workplace model is important and the 24% who feel they’re very ready to do it. So what have we done? In addition to the Work Flexibility Assessment to help organizations […]
“How do you DO it?” High Performance Flexibility 2023
How does an organization execute and optimize a flexible operating model that works for the business and for people? How do teams and individuals perform at high levels working across places, spaces and time, with coordinated intention? How do people leverage the flexibility available to them to fit their work and life together to be […]
Leave Work Life “Balance” Off Your List of 2023 Resolutions
Happy New Year! I hope you enjoyed the year-end holidays with friends and family. As you set your intentions for 2023, it’s a good time to remember to leave “finding a better work-life balance” off your list. Why? Because, as I’ve been explaining for nearly two decades, there is no such thing as work-life balance. […]
Here’s how we can build on the milestones noted in the article and take work flexibility to the next level in 2023:
Excellent overview of the current state of hybrid work in 2022 by Sarah Green Carmichael. Here’s how we can build on the milestones noted in the article and take work flexibility to the next level in 2023: 2022: Hybrid work is the norm. 2023: Expand beyond the duality (onsite or home) of “hybrid.” Optimize working flexibly […]
Tis the Season to Celebrate, Reflect…and Take Time Off
For me, the year-end holidays are a time to celebrate and reflect. Celebrate professional and personal successes: what you did get done, not what you didn’t; progress, not perfection (still my favorite insights from the work+life fit naturals I studied when writing Tweak It). And reflect on some of the most important lessons learned, one […]
Railroad Strike Averted but Work Life Fit Issues Still a Major Risk
This past week I’ve been fascinated, but not surprised, that the looming strike by railroad workers hinged not on money, but on their ability to fit work and life together. Analyzing legislation that averted a possible railroad strike, the New York Times noted Sunday that “Congress stepped in to prevent supply chain havoc, but rail […]
The Next Wave of Business Travel
While economic considerations have eclipsed pandemic concerns, new data from the Global Business Travel Association (GBTA) finds business travel is on the rise. Over three-fourths of travel managers surveyed for GBTA’s latest industry poll expect the number of business trips taken by employees at their company will be higher or much higher in 2023 versus […]
NYTimes: Remote Work is Here to Stay, Employers Lean In
NYT opinion writer Jessica Grose penned an outstanding piece, “Remote Work is Here to Stay. Lean In, Employers.” this past weekend following the release of a new working paper — The Covid-19 Baby Bump – from the National Bureau of Economic Research. The paper suggested remote work was among the factors that resulted in the first […]
“What keeps you up at night?” My interview on UC Berkeley Extension’s The Future of Work podcast
“What keeps you up at night?” That’s one of the thought-provoking questions the host of UC Berkeley Extension’s The Future of Work podcast, Jill Finlayson, asked during my recent appearance. Finlayson is also the Director of EDGE (Expanding Diversity and Gender Equity) in Tech Initiative at UC, and the monthly podcast she hosts focuses on the changing evolution of […]
Moving Past the Office Occupancy Scorecard
While there may have been a Labor Day bump in return to office occupancy, rates have remained steady, and a variety of data indicate “where” we work patterns appear to be stabilizing somewhat. Hopefully, we can now move beyond RTO/hybrid limbo and start to answer these important questions: How are team-based decisions about “where” people […]
In the Boardroom and Why Values are Foundational to High Performance Flexibility
Produced by BDO’s Center for Corporate Governance, BDO in the Boardroom is a podcast for board of directors and those charged with governance. I joined Amy Rojik, Managing Partner, Corporate Governance, on a recent episode to address whether today’s directors truly comprehend the new reality of work and how it’s fundamentally changed. We discussed why the […]
Back to School and Back to the Office – Again
Another fall season brought another set of return to office deadlines. The headlines earlier this month were everywhere — “Enough Bosses Say,” “The Office’s Last Stand” and “Will Return to Office Get Serious in September?” were just a few. Sure, there’s been an uptick in office occupancy this month, but as one recent headline […]
The Anxious Achiever Podcast: How to get what you need at work
Morra Aarons-Mele’s The Anxious Achiever podcast explores the intersection of mental health and work, and how we can all do both better. I joined Morra (who also happens to be one of my favorite people) and Amelia Ransom, SPHR, VP of Diversity, Equity, and Inclusion at Smartsheet, during a recent episode to answer listener questions about how to […]
My USA Today Opinion: As Recession Looms Forget Layoffs
In today’s USA Today Opinion, I share why “As we teeter on the brink of a possible recession, business leaders have a make-or-break choice. Use this moment to threaten or plan layoffs while mandating employees return to the office. Or double down on flexible ways of working and make flexibility a core part of their operating model. “Will they revert to […]
Why Extreme “All-or-Nothing” Work Rhetoric Stands in the Way of Meaningful Change
We need to step back, take a breath and get our bearings about what’s really happening with remote, hybrid, and returning to the office if we hope to approach the flexible “next” of work deliberately and thoughtfully. In the past few weeks, we’ve had “all or nothing” commentary (some border lining on apocalyptic) from Peggy […]
Flip the “top reasons for QUITTING” data from the same study from negative to the positive…
We know per the recent McKinsey data, the top reason people STAY is “adequate workplace flexibility.” But what’s really interesting is when you flip the “top reasons for QUITTING” data from the same study from negative to the positive… You have all of the elements of well-executed high performance flexibility–a flexible, dynamic way of operating, […]
Building Community in a Flexible, Dynamic Organization
I recently appeared on CareerCast, a University of Chicago Booth School of Business podcast. Host Anita Brick, Director, Career Advancement Programs, and I talked about an important topic: how to build community in a flexible, dynamic organization. We talked about the five steps an organization can follow, as a community, to answer the foundational question “what […]
Why Flexibility Matters to Corporate Boards and Governance Execs
As oversight of talent and human capital issues become front and center for corporate boards, I joined KPMG Board Leadership Center’s (BLC) Spring Directors Roundtable as a panelist for a discussion about “What workers want – Understanding the new employee/employer dynamic.” We explored the factors driving employees’ needs and expectations—from personal well-being and work-life fit […]
Policy-based flexibility does not work
Policy-based flexibility does not work. Never has, and it never will. Therefore, it’s not surprising that “back to office” mandates that lead with a number of prescribed days onsite, and not the work, are failing. Why? Because flexibility is about the way work is done. It’s planning, coordinating and executing with strategic intention across workplaces, […]
“Flexibility was among the top reasons workers quit their jobs.”
To the organizations that had hoped the threat of a recession would cause people to place less value on flexibility, it’s not happening. Flexibility+Pay+Opportunity remains the value proposition that drives whether people quit or stay in their jobs, per new research from The Conference Board… “Flexibility was among the top reasons workers quit their jobs.” Reasons […]
How do employers begin to prepare for a Post-Roe vs. Wade workplace?
How do employers begin to prepare for a Post-Roe vs. Wade workplace? Texas offers insight into the challenges to come. Many employers have announced abortion-related benefits. https://lnkd.in/gPEu8V_V. However, as the researcher in this article points out, “Assuming just 10 percent of women aren’t able to secure an abortion, that’s a massive rise in fertility.” That means […]
Is your organization ready? 14th edition of Principles of Corporate Finance
This update of a popular corporate finance textbook reinforces the role strategies like work flexibility will play in the operational, cultural, and financial success of organizations: “We’ve devoted an entire new chapter to Responsible Business. But, it’s not just something pigeon-holed into a single chapter; it pervades the book. Out of the five principles that […]
Flexible Work Myth Busters and WTF is Asynchronous Work
I always appreciate the opportunity to bust myths about flexible work with Digiday’s WorkLife Managing Editor Jessica Davies. Two of the myths we explored in her latest feature included, “Flexibility means working at home” and “It’s an HR problem to solve.” The first myth is rooted in the continued focus on location and believing hybrid and […]
Elon Musk Mandate Demonstrates RTO Hybrid Work Failures
Elon Musk’s recent return to office or resign mandate has generated much debate. I spoke with Forbes’ Jena McGregor, senior editor, Careers & Leadership, for her story about how his memo didn’t just demand a return to office, it promoted overwork. “The issue, say workplace experts: Employees today don’t just want flexibility about where they […]
Why “hybrid” is not working
Why “hybrid” is not working: –It leads with the wrong question “how many days in the office,” instead of “what do we need to do?” and THEN thinking through “where” that work is done best. –But “what do we need to do” can’t just focus on the core tasks of people’s jobs because in many […]
NYTimes: Pandemic Upends Traditional Work Patterns…and How I Disrupted Mine, On Purpose
The New York Times recently published a story that provided great examples of how people are flexibly fitting work and life together outside of the traditional 9-to-5 workday, as the pandemic upended the last of what remained between our work and life boundaries. Many of us, me included, have had to rethink how, when, and where we […]
WSJ: Surprising Hope and Joy Reported When Returning to the Office Some Days
The week started with an encouraging story by the Wall Street Journal’s Rachel Feintzeig about the Surprise Joys of Being Back in the Office. We’ve found most (but not all) workers have wanted to return to the office to spend some of their time onsite with colleagues. But as Rachel’s story points out, “Our offices […]
BDO’s Chief People Officer Describes High Performance Flexibility in Action
I can define high performance flexibility a hundred times, “It’s a flexible, dynamic way of operating across place, space, and time that achieves high level of performance and well-being by answering the question: what do we need to do, and how, when and where do we do it best?” But nothing beats hearing it described […]
We need to take action to give Moms support
Yesterday, we honored moms…today, we need to take action to give moms the supports that help them, their children (our future!) and all of us thrive even if we don’t have young children ourselves: –Consistent, affordable, quality child care –Paid family leave –Equal pay, AND –Flexibility for moms, dads, and grandparents to fit work and […]
Learn to Be More Flexible When $h*t Happens
Recently, I was on the Flip the Tortilla podcast with the impressive Denice Torres, and I loved our fun and insightful conversation so much that I wanted to share some highlights with you!Denice is a former Fortune 500 executive turned entrepreneur and board member. During her time at Johnson & Johnson, she rose through the ranks to serve as […]
Stop Leading with Number of Days in the Office
There’s a lot of debate lately about how many days in the office is ideal for employees and employers. It’s accelerated as we slowly move forward from the past two years where many had to work from home 100% of the time. I’ve become increasingly concerned that narrow focus is causing unnecessary conflict and keeping too many organizations stuck. Finally, last week, when the Wall Street Journal […]
What’s driving the four-day work week movement?
What’s driving the most recent global demand for four-day work weeks (a concept that seems to resurface every couple of years)? I explained in an NBC Nightly News story that aired while I was on vacation, and before four-day work week legislation was introduced in California. First, there’s the “cry for better boundaries” around work hours that’s only been […]
Why is the shift to work+life “fit” so powerful?
Why do we need to move beyond the limits of work-life “balance?” And why is the shift to work+life “fit” so powerful? This… Judge Ketanji Brown Jackson bravely shared the following at her confirmation hearing: “I know it has not been easy as I have tried to navigate the challenges of juggling my career and […]
How to operationalize and optimize the flexible way we will work and manage life “next”
New research from Microsoft summarized in this Harvard Business Review article by Jared Spataro confirms that we’ve arrived where I predicted we would end up months ago. Now it’s about how to operationalize and optimize the flexible way we will work and manage life “next.” That will entail: 1) Leaders aligning behind a shared vision and understanding of what […]
Who is quitting, who’s returning and why?
A new survey from McKinsey & Company looks at both quit and return to work trends as reported in this recent Forbes story by Emmy Lucas. While flexibility ranked highest for why employees returned to work, during my interview I cautioned that flexibility is more than just remote/hybrid work. “Hybrid keeps people stuck, because it’s keeping us way […]
From Great Resignation to Great Aspiration with Whitney Johnson, Author of “Smart Growth”
With no choice, the pandemic forced us to radically transform the way we work and manage our lives. But now as we move forward, the path is less clear and we’re struggling. Some believe it’s best to “go back” to “normal” while millions are quitting, joining the Great Resignation as they seek money, flexibility, and […]
Fight, Freeze or Flight: How are you responding to next-stage change?
I, once again, joined top-ranked leadership coach, John Baldoni, on his Grace Under Pressure LinkedIn Live program last week. What started as a discussion about the Great Resignation ended up focusing on what I’m calling the Great Reimagining as it relates to how, when and where we work. Our conversation touched on a couple of key […]
Flexibility is just as Important as Compensation
This is going to be interesting… Investors and the SEC are now trying to identify and quantify the drivers that attract and retain human capital, AND also how to value human capital more effectively. BUT… They are focusing primarily on compensation (per the article), which may be easier to quantify and does matter to people, […]
Workplace Podcast: Return to Office is not a Calendar Date
As the next round of return to office dates loom, I joined William Corless on his Workplace Podcast to discuss best practices and the right and wrong ways to think about hybrid and flexible work. I particularly enjoy my conversations with William, an organizational development and mediation expert based in Dublin, Ireland (this is my second […]
An Example of High Performance Flexibility in Action
Micrsoft’s internal announcement will move to the company’s sixth and final stage of the hybrid work model, effective Feb. 28, 2022, provides great insights into high performance flexibility as a dynamic, responsive way of operating: –Health data has driven the onsite recalibration through the six stages of increased onsite presence during the pandemic. There wasn’t […]
CEOs and Investors Agree on “New World of Work,” Now What? | Marketplace: Pay and Remote Work
People often ask me “how have you seen the early acceleration of so many work trends?” I look for patterns and symmetry…the signal within the noise. Here’s a recent example I think is noteworthy: The Conference Board released its C-Suite 2022 Outlook entitled “Reset and Reimagine” that noted CEOs expect “Leading in a New World of […]
Cybersecurity, Technology and Flexible Work
Recently, I was a guest on CyberTheory’s “Cybersecurity Unplugged” podcast where I shared my perspectives on “How to Approach the Reality of Remote Work,” including: How we’re still unwinding the ramifications of the pandemic’s almost overnight shift to remote work and the rapid adoption of new technology most of us had not been using How […]
“Two Years into the Pandemic, What is Work?”
An outstanding story from Marketplace economics reporter Sabri Ben-Achour, “Two Years into the Pandemic, What is Work?” I joined Brian Kropp, head of Gartner’s HR practice, and Paul Statham, CEO of Condeco, to provide perspective. “But when companies bring workers back to the office, be it for one day or all days, they have to answer a question: Why? […]
Parents+Omicron+Flexibility: Now More Than Ever!
Yesterday, the U.S. posted 1 million new cases of COVID. That’s twice the number from just four days ago, and it’s the most any country has ever reported, according to Bloomberg. The next few weeks will likely become even more challenging, especially for parents–moms and dads–and the managers who employ them. I share my thoughts […]
Top 2022 Flexible Work Resolutions for Leaders
Welcome to 2022! The year I believe leaders, line managers, teams and individual employees have the opportunity to come together and ask: “What’s best about the way we worked then, pre-pandemic?” “What’s best about the way we’ve been working now?” “What’s the best way we can work next?” Then execute that vision of high performance […]
ESG and Flexibility – Interview with Prof. Alex Edmans (Full Interview)
Cali Williams Yost Hi everybody. It’s such a privilege today for me to be talking with one of my academic heroes, Alex Edmans. Alex is a Professor of Finance at the London Business School and the Academic Director of the Centre for Corporate Governance. He graduated from Oxford University and then worked for Morgan Stanley in investment banking in London. He was on the […]
ESG and Flexibility – Interview with Prof. Alex Edmans
THE PIE-GROW MODEL: ESG, EMPLOYEE SATISFACTION and FLEXIBILITY For years, the economic ecosystem—analysts, shareholders, corporate leaders, and board members—have assumed the value a company creates through its products and services is fixed. Senior leaders have been reluctant to embrace corporate responsibility, fearful that doing so would just transfer some of the “pie” from shareholders to others. Leading finance […]
Overcome Skepticism to Hybrid Work
This exchange during a recent LinkedIn Live discussion hosted by Robert Shrimsley of the Financial Times perfectly illustrates the current state of flexible, hybrid execution in organizations. Leaders are grappling with how to navigate the very real tension between what people want and how to operate their business in a flexible dynamic way that achieves performance AND well-being. At minute 27, […]
Feeding my Soul
I love music. And I love seeing my favorite artists live. In 2017, U2 (my favorite band) played at the Meadowlands as part of their Joshua Tree tour (my favorite album of theirs). The last three times they played the Meadowlands prior, I had been there and it was amazing. But in 2017, I was […]
Was it ever OK to go camera off?
I’m consistently asked this question: how do we communicate most effectively as we transition to working across different onsite and remote workplaces and spaces? Many of the default communication norms adopted during the crisis-driven shift to remote work no longer serve us. They need to be reviewed and, possibly, revised. Thank you to ROY MAURER for […]
Busting The Six Myths Of Flexible And Remote Work Keeping Us Stuck
Recently, Jessica Davies, the Managing Editor of the Future of Work for Digiday, asked me to debunk the top myths about flexible and remote work that were keeping people stuck as Davies explains, “…in the stampede to figure out the right hybrid models, misunderstandings that can lead to further headaches.” The article “Myth buster: Hybrid working models’ […]
PMI Podcast Looks at Impact of Flexibility on Critical Issues Including Diversity and Equity
From the mass exodus of women from the workforce to inequities in flexible work experiences, organizations continue to face a tsunami of issues as they deal with the global pandemic. We touched upon several of these critical topics during my recent conversation on the Project Management Institute’s (PMI) Center Stage podcast series, which explores innovative […]
Flexible and Remote Work One Year Later—Surprises and Next Steps
On February 28th, one year ago, HBR published my commentary, “What’s Your Company’s Emergency Remote Work Plan.” On March 11th, the World Health Organization declared the coronavirus a global pandemic. In less than two weeks, we went from contingency planning to shutdown. This milestone caused me to reflect not only on COVID-19’s catastrophic human and economic toll […]
Three Steps to Stem the Pandemic Parent Talent Drain Right Now
Over the past couple of weeks, the pandemic’s unrelenting impact on parents and mothers, in particular, has reached the breaking point. You can’t help but think of the classic scene of Howard Beale in the movie Network yelling, “I’m mad as *%#!, and I’m not going to take it anymore!” This rage is well-founded. Since […]
Lasting Impact of COVID-19 on the Way Teams Operate
In March, employers around the globe told millions of workers – practically overnight – to “work from home until further notice”. Many of these employees had never worked remotely before. Most were given no training or guidance on how to work effectively in such a radically new way. Yet, remarkably, these newly formed remote teams […]
Supporting Mental Health and Performance in the Workplace with Dr. David Ballard (VIDEO)
This Saturday, October 10th, is World Mental Health Day. If there was ever a moment when we needed to focus on mental health issues, it’s now. Last week, I facilitated a discussion with a group of CHRO’s for CNBC about leading the future of work in their organizations. The near-term mental health of their people […]
It’s Not Just Remote, Now or In the Future
It’s happening again. We’re falling into an all or nothing trap. Before COVID-19’s almost overnight shift to remote work, the four-day workweek was the future of work topic du jour. Now, after a six-month collective “work from home” pilot, there’s a myopic focus on remote work as being THE future of work reality. This despite […]
Work+Life Fit: A Full Circle Moment Timely Once Again in 2021
Last week, a Society for Human Resource Management article “Remote Employees Are Working Longer Than Before” referenced a recent Robert Half study that found a majority of remote employees regularly report working weekends and working longer hours since the pandemic started. As I noted in the story, “Managing the boundaries between work and life is […]
What Is “IT”? How Do We Do It?
In the next two weeks, we will experience the shortest day of the year, the end of 2020 (thank goodness), and the once-in-800 years alignment of Jupiter and Saturn. It reminds me of the anthropological concept of “liminality,” defined as a “transitional period or a phase of a rite of passage.” That’s where we are right now, […]
Operating Shifts that Keep Parents in the Workforce Improve Work Life for All
For millions of children, remote learning is a part of the back to school lesson plan. That means a third of the U.S. workforce faces a historic work and life reckoning. How can parents continue to work, either remotely or on site without a foundation of consistent, reliable childcare and in-school learning? Unless they receive an extra […]
Three Common Flaws in “Back to Work” Plans and How to Fix Them
During the past few weeks, I’ve spoken to a number of organizations about “Back to Work” plans including a presentation to the National Governor’s Association Summer Workforce Symposium “Returning to Work – The Role of Workforce Development in Recovery.” I’ve noticed three common flaws in many of the plans I’ve read or heard – a focus […]
KMPG Board Insights Podcast: Flexible Work as Board-Level Risk and Governance Issue
I’m excited to share with you highlights from my recent KMPG Board Insights podcast conversation with host Stephen L Brown, Senior Advisor, KPMG Board Leadership Center. This new podcast explores the emerging issues and pressing challenges facing boards of directors today. (Transcript here) During the episode, we discussed the role that boards (and other corporate leaders) must […]
Avoid the All or Nothing Real Estate Trap
After more than two decades of implementing high-performance flexibility, we’ve learned to spot common mistakes leaders and employees can unwittingly make. Right now, it’s falling into the “all or nothing” real estate trap. Organizations are settling into the current now of flexible work where a large percentage of employees work remotely, many for the first time. It’s from this backdrop […]
Expert Insights–Whitney Johnson: How the Pandemic Forced Us to Disrupt Ourselves in Real-Time
Our CEO and Founder, Cali Williams Yost, interviewed Whitney Johnson, the leading thinker on innovation through personal disruption, who explains how COVID-19 threw everyone onto the new S-curve of learning related to remote and flexible work overnight. She provides critical context and guidance for how leaders can approach and leverage this new reality. […]
Expert Insights: Leading the Shift to High Performance Flexibility
Flex+Strategy Group’s CEO and Founder, Cali Williams Yost interviews Elizabeth D. Moore, former Senior Vice President and General Counsel of Consolidated Edison. Liz Moore is one of the most visionary leaders we’ve had the pleasure to partner with. In 2016 until she retired in late 2019, Liz led the process to transform her 250-person legal department into a […]
What Will Leadership Have to Look Like Through the COVID-19 Crisis and Beyond?
Flex+Strategy Group’s CEO and Founder, Cali Williams Yost interviews Kenneth Freeman, Dean Emeritus, Management & Organizations, Boston University’s Questrom School of Business and Former CEO, Quest Diagnostics. Ken shares his thoughts on how traditional leadership styles will have to adapt to lead flexible, distributed organizations that keep employees healthy while also responding to the difficult economic […]
Expert Insights:Lessons in Trust and Engagement Learned from Leading Distributed Teams
FSG’s CEO and Founder, Cali Williams Yost, interviews Sarah Milstein, the Senior Director of Engineering at MailChimp. Throughout her career in tech and media, Sarah has gained deep experience leading distributed teams and writes about it often in Medium. Sarah joins Cali Yost to share lessons learned about trust and engagement of a remote workforce. […]
Three Steps to Manage Work, Life, and School–CNN HLN Segment VIDEO
Two things have become increasingly clear: School in the fall will be some form of onsite/remote learning model. Complicating matters is the fact that different school districts and even different grade levels will have different schedules. As a result, parents will not be able to return to anything close to a “normal” work schedule. Whether […]
Vacations on Today Show; Toxic Brew of Burnout in Washington Post
Last week, I took my first official vacation since the start of the pandemic. Honestly, I didn’t realize how much I needed a break until I sat down with my book and a cup of tea. Gazing at the water, I just let myself breathe for what felt like the first time in months. Like […]
It’s Not Too Late: How to Rapidly Switch to a Remote and Flexible Workplace
Monday morning we woke up to additional states and cities announcing “shelter in place” and “stay home” mandates. That means this week even more organizations and employees find themselves working remotely and flexibly for the first time. It’s not too late to take action. Leaders still have time to help their organizations make the remote and flexible workplace pivot. And, in doing so, […]
How to Work and Take Care of 32 Million Children
Parents across the U.S. and their employers woke up this morning with a new and daunting reality — how to work, care for and educate the estimated 32 million children who may be home from school for the foreseeable future. Here are a few tips to help leaders and parents partner to flexibly fit work, life, school, and […]
Coronavirus Could Change How, When and Where We Work
This week, the coronavirus (or COVID-19) took a more serious turn in the U.S. with warnings that it could very well impact how, when, and where we work: “Disruption to everyday life may be severe,” Nancy Messonnier, director of the CDC’s National Center for Immunization and Respiratory Diseases, cautioned at a news conference Tuesday. “Schools could be closed, […]
The Hour of Reckoning: Leadership and the Willingness to Reimagine the Way People Can Work (or Not)
My husband, Andy, and I kicked off the new year by co-presenting to 25 college students from our alma mater, Bucknell University, who participated in a week-long leadership intensive over their January break. This was a hand-picked group of impressive, motivated young people. All had to apply for acceptance into the program, and most were from the school’s Management […]
How to Rapidly Execute a Crisis 100% Remote Work Plan (With Limited Experience Working Flexibly)
In a matter of days, organizations have gone from contingency planning for the coronavirus/COVID-19 to having to rapidly execute a 100% remote work crisis plan for employees with jobs that will allow it. Suddenly, more and more organizations that have little to no experience with work flexibility find themselves implementing the most extreme form–100% remote work. Any implementation […]
A/B Teams: Flex Schedules and Locations When Remote Work Isn’t an Option
How do you implement a flexible work crisis plan that keeps everyone healthy, safe and as productive as possible during a very challenging period when remote work isn’t an option for certain jobs or organizations? “Flexing” where people work is getting the most airtime and attention, but flexing when and how people can work together is another option to consider. […]
The Traditional Work Model is Broken, So Now What?
When I read the recent New York Times article, “Young People are Going to Save Us All from Office Life,” I had two reactions. First, I thought it clearly outlined why the traditional work model, under disruptive pressure for years, is broken as employers grapple with the next generation’s inherently flexible approach to work and life. […]
Leveling Up Intention in How, When and Where Work is Done
Initially, when I talk to a leader about reimagining how, when and where their people work, they’ll often say, “oh, they already have work flexibility.” They aren’t wrong. According to our 2018 research, 98% of full-time U.S. workers said they had some degree of flexibility in the way they work and manage their lives. What’s missing […]
Beyond 4-Day Workweeks and 5-Hour Workdays: Flexible, Dynamic Guardrails
Last week multiple people have asked me, “What do you think about Microsoft’s 4-Day Workweek.” Whenever this happens, I’m reminded why these stories strike a chord. People respond enthusiastically to this and other “work reimagined” successes, including one in which a German company instituted 5-Hour Workdays, because it’s inspiring to see an organization try something new, even […]
The Floodgates Fear
Recently, I met with a forward-thinking leader who recognized his organization had reached a tipping point. He knew the current approach to flexibility in the way work is done was too random, inconsistent, and organic. It needed to be more coordinated and strategic to address a variety of business challenges, including attracting and retaining the diverse, knowledgeable talent required […]
Delivering on the Promise of Work Flexibility
Recently, I was interviewed for an insightful article in USA Today entitled “More Employers Offer Flexible Hours, but Many Grapple with How to Make It Succeed” reporting the results of a national survey of hiring managers. After that interview, I re-read the recent article in the New York Times, “Young People are Going to Save […]
Open Office Spaces May Be “the Worst,” Now What?
Thank you CBS Sunday Morning’s Faith Salie for your commentary, “An Open Secret: Open Office Plans Are the Worst.” The segment was important because it reported the results of a Harvard Business School study that, because it was released over the summer, didn’t get as much coverage as it should have given what it found–open office workspaces (as currently implemented) don’t achieve the […]
Resolve the Clash Between Flexibility and Traditional Work Practices
Does it feel like the clash between the flexible work expectations of younger employees and your organization’s traditional work practices has escalated? If it does, you are not alone. Even employers on every “best of” work flexibility list face the challenge. Recently, I had lunch with a leader from a “best of” company. At one […]
The Tornado and My Rapid Reset
How prepared are you and your organization to flexibly, and rapidly reset the way work is done in response to an unexpected event (e.g. weather, cyber-attack, transit strike)? I experienced a dramatic and unexpected work+life fit reset on Halloween when an EF1 tornado roared through our New Jersey town in the middle of the night. No one […]
“Flex” Your Business Model to Seize Market Opportunities and Address Challenges
Several segment leaders across different industries made headlines for “flexing” their traditional business models to seize market opportunities and address operating challenges. These nimble businesses reimagined how, when and where work could be done. In the process, they showed that work flexibility is much more than an HR perk, digital app or workspace redesign. Instead these savvy […]
Secrets of the Work+Life Fit “Naturals”
This week, to celebrate “15 Years of Work+Life Fit”, I am sharing one of my favorite excerpts from my book, Tweak It. Where we were: When I wrote Tweak It, I wanted to share what I learned studying the people I call the Work+Life Fit “Naturals”. Individuals who just seemed to take control of how […]
15 Years of Work+Life Fit
A colleague recently surprised me when she said, “Did you know your first book, “Work+Life” came out fifteen years ago?” After recovering from the initial shock of how quickly a decade and a half flew by, I realized this anniversary was an excellent opportunity to do three things: Reflect on where we were back then […]
It’s July 5th. How Many People Need to Be Physically in the Office?
As we get closer to the July 4th holiday, if you are a leader, you will likely face the question, “How many people need to be physically in the office on Friday, July 5th?” Many employees will want to work remotely on Friday from wherever they celebrated the day before. But, for you as the […]
5 Ways Employers Unlock the Strategic Power of Vacation
It’s no secret that employers are waging a talent war. Vacation or paid time off (PTO) can be one of the most powerful tools in an organization’s recruitment and engagement arsenal but is significantly underutilized. That’s according to an article for which The Washington Post recently interviewed me, “The one benefit workers want more than anything […]
Tips to Manage Accessibility and Responsiveness at Work
From the extremes of Millennial/Gen-Z #hustle culture to the pending “Right to Disconnect” legislation in New York City, we continue to grapple with how to set better boundaries around, and within, our jobs. Clocks and walls no longer tell us where work ends, and the other parts of life begin. Back in the day, we didn’t need to be […]
Putting Work Flexibility on the Board’s Radar: Q&A with Eve Tahmincioglu, Executive Editor, Directors & Boards
When Directors & Boards published my article, “Boards Can’t Ignore the Lure of the Flexible Workplace,” it positioned work flexibility as a strategic imperative that board level leaders needed to understand, pay attention to and support. The insight to put work flexibility more clearly on the radar of directors belongs to Eve Tahmincioglu, the Executive […]
Radical Changes in the Way We Work Require a New Approach to Public Policy
At 12 noon today, the 116th United States Congress will convene. This changing-of-the-guard marks a historic opportunity to bring the policy debate related to healthcare, retirement, education, income stability and taxation into the 21st Century and acknowledge radical changes in the way we work. And that doesn’t even include paid family leave, on which I’ve […]
Boards Can’t Ignore the Lure of a Flexible Workplace
“Boards can’t ignore the lure of a flexible workplace.” That’s the headline of an article I authored in the latest issue of Directors & Boards, a quarterly journal dedicated to the topics of leadership and corporate governance. The article’s publication is an important milestone in the evolution of work flexibility from an optional “nice to […]
Building High Performing, Flexible Work Cultures
Grateful to Jen Arnold, host of the Redesigning Wellness podcast, for the opportunity to discuss the important, and too often overlooked, link between wellness and work flexibility. When you encourage and teach people how to leverage work flexibility, they are able to fit all of those important wellness-related activities that companies pay handsomely to promote […]
Strategizing the Flexible Workplace
Traditionally, work flexibility has been the sole domain of HR. But, increasingly, I see Facilities teams in organizations, and the vendors that serve them, initiate the flexible work culture change process because transforming the workspace can be a great opportunity to rethink how, when and where work is done more broadly. Check out the insightful questions […]
Jeff Bezos is Right about Work-Life Balance, But…
This post originally appeared on LinkedIn. “Word! Halleluiah! Amen!” That was my reaction when I heard Jeff Bezos dropped an important truth bomb we all needed to hear—“work-life balance” IS indeed a debilitating phrase. Not necessarily because there is a strict trade-off as Bezos implied, but because balance does not exist! This is an argument I’ve been […]
NEW Research: Discontinue Remote Work and Flexibility, Undercut Productivity and Collaboration Gains
New national research suggests lack of strategy and training is to blame, not the flexibility Flexibility in where, when and how you work – including remote work – leads to innovation, as well as communication, creativity, productivity and engagement, according to new national research from the Flex+Strategy Group (FSG). This is among the key findings […]
Sometimes Remote Work Policies Must Die for Flexible Work Cultures to Thrive
Every time I read a headline like “IBM Ends Remote Work” I do two things. First, I dig deeper to find out what’s really happening. Usually, it’s not that “remote work” is ending. It’s that a specific formal policy has been discontinued or scaled back. In the case of IBM, it was a full-time work-from-home policy. The second thing […]
NYTimes Mag Gets It Right–“Work-Life” a Top Business Trend
This past Sunday, The New York Times Magazine ran a special “Work” issue. We’re honored that the article featured our research and the innovative flexible work culture initiatives of two of our clients, BDO USA and CECP. But, what really matters is that The New York Times got it right: “Work-Life” is a top business trend. […]
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